FREQUENTLY ASKED QUESTIONS
Q: How do I book?
Once you have decided on a picnic style, simply email picnicstylingco@gmail.com with your preferred event date, time, location and the number of guests and we will let you know whether we have availability. If we do, we will send you our booking form. Simply fill out the booking form, pay your $50 deposit and your event is secured. The balance of payment is due 14 days before your picnic..
Q: Are there specific locations for your picnic set ups?
A: We can set up our picnics anywhere within 20 kilometres of Melbourne CBD or Seddon, whether it be a private location (e.g. your house or backyard) or a public location (e.g. a park or a beach). Please note that due to the demand in inner city suburbs, we will no longer be travelling to locations beyond 20 kilometres of the CBD or Seddon on weekends.
Q: How far in advance do I need to book?
A: We typically require a minimum of two weeks notice for a booking, however please note that our calendar starts to fill up months in advance so early booking is recommended. Depending on availability, we may be able to accommodate last minute bookings.
Q: Do I need to pay a bond?
A: Yes, we require a $50 bond for couples picnics, or a $100 bond for all group picnics. The bond will be returned to you once we have packed up your picnic and confirmed that all items are still in their original/undamaged condition.
Q: Can we use your picnic set ups for more than the set time-slot?
A: Yes, we are happy to allow you to use the setting for a longer period if availability permits, this must be arranged with us in advance. Please note that a fee may be applicable depending on the amount of additional time required.
Q: Do your picnic settings include food?
A: Our picnics do not come with food. We made this decision to give you maximum flexibility in the type food you serve for your event! However, we can recommend grazing caterers that are popular with our customers. Feel free to email us for more information.
Q: Are there any delivery/collection fees?
A: While delivery and collection of items is included in the booking price as part of the set up and pack down, we do require a delivery and collection fee for events that take place more than 20 kilometres outside of Melbourne CBD. Please email us for more information.
Q: Can I just hire individual items or remove certain items from a picnic package?
A: We are currently only offering hire as part of a set picnic package. This also means that if there are certain items you ask us to change or remove from a package, the price will stay the same.
Q: Can you host picnics for groups larger than 34 people?
A: Depending on the group size, we may be able to cater for more than 34 people. Please email us well in advance so we have time to order enough supplies for the requested number of guests.
Q: What happens if it rains on the day of my event?
A: Unfortunately, we cannot refund bookings on the basis of bad weather so please check the forecast in advance. If you have already booked and later discover it is going to rain, we will always try to accommodate last minute location changes (e.g. to a sheltered area/indoor location).
Q: Do you do gift vouchers?
A: We certainly do! Gift vouchers can be purchased for any dollar value over $50 AUD. Purchasers will receive a physical gift voucher in the mail to gift to the recipient. Send us an email to order your gift voucher!
Once you have decided on a picnic style, simply email picnicstylingco@gmail.com with your preferred event date, time, location and the number of guests and we will let you know whether we have availability. If we do, we will send you our booking form. Simply fill out the booking form, pay your $50 deposit and your event is secured. The balance of payment is due 14 days before your picnic..
Q: Are there specific locations for your picnic set ups?
A: We can set up our picnics anywhere within 20 kilometres of Melbourne CBD or Seddon, whether it be a private location (e.g. your house or backyard) or a public location (e.g. a park or a beach). Please note that due to the demand in inner city suburbs, we will no longer be travelling to locations beyond 20 kilometres of the CBD or Seddon on weekends.
Q: How far in advance do I need to book?
A: We typically require a minimum of two weeks notice for a booking, however please note that our calendar starts to fill up months in advance so early booking is recommended. Depending on availability, we may be able to accommodate last minute bookings.
Q: Do I need to pay a bond?
A: Yes, we require a $50 bond for couples picnics, or a $100 bond for all group picnics. The bond will be returned to you once we have packed up your picnic and confirmed that all items are still in their original/undamaged condition.
Q: Can we use your picnic set ups for more than the set time-slot?
A: Yes, we are happy to allow you to use the setting for a longer period if availability permits, this must be arranged with us in advance. Please note that a fee may be applicable depending on the amount of additional time required.
Q: Do your picnic settings include food?
A: Our picnics do not come with food. We made this decision to give you maximum flexibility in the type food you serve for your event! However, we can recommend grazing caterers that are popular with our customers. Feel free to email us for more information.
Q: Are there any delivery/collection fees?
A: While delivery and collection of items is included in the booking price as part of the set up and pack down, we do require a delivery and collection fee for events that take place more than 20 kilometres outside of Melbourne CBD. Please email us for more information.
Q: Can I just hire individual items or remove certain items from a picnic package?
A: We are currently only offering hire as part of a set picnic package. This also means that if there are certain items you ask us to change or remove from a package, the price will stay the same.
Q: Can you host picnics for groups larger than 34 people?
A: Depending on the group size, we may be able to cater for more than 34 people. Please email us well in advance so we have time to order enough supplies for the requested number of guests.
Q: What happens if it rains on the day of my event?
A: Unfortunately, we cannot refund bookings on the basis of bad weather so please check the forecast in advance. If you have already booked and later discover it is going to rain, we will always try to accommodate last minute location changes (e.g. to a sheltered area/indoor location).
Q: Do you do gift vouchers?
A: We certainly do! Gift vouchers can be purchased for any dollar value over $50 AUD. Purchasers will receive a physical gift voucher in the mail to gift to the recipient. Send us an email to order your gift voucher!